Terms & Conditions

Somerset Brewing Company Ltd trading as Good George Brewing Terms of Service

• 'Somerset Brewing Company Ltd trading as Good George Brewing' is our legal business trading name
  
  • 5451 Good George is the name that will appear on cardholder statements, payment records and bank statements
• The legal name 'Somerset Brewing Company Ltd trading as Good George Brewing' is registered in New Zealand
• The physical address of the 'Somerset Brewing Company Ltd trading as Good George Brewing' approved place of business is:

Somerset Brewing Company Ltd trading as Good George Brewing

32A Somerset Street,
Frankton,
Hamilton 3204,
New Zealand

• The Somerset Brewing Company Ltd trading as Good George Brewing business and customer service details are:
  
  • Telephone number: 07 846 9364
  • E-mail: freshbrew@goodgeorge.co.nz
• Somerset Brewing Company Ltd trading as Good George Brewing is a New Zealand owned and operated business and all transactions will be billed in a Bank of New Zealand approved currency.
• This is not an on-going subscription. Every time a customer makes a purchase, this is counted as a separate transaction

Payment:

• Somerset Brewing Company Ltd trading as Good George Brewing accepts credit card payments
• Somerset Brewing Company Ltd trading as Good George Brewing will supply relevant payment information in the confirmation email and the delivery invoice
• Your account will be charged in NZD

Delivery:

• Delivery is only in New Zealand
• You must be 18 years or over for any alcohol purchases
• Our Liquor Licence number is: 15/OFF/475/2024
• There may be a delivery fee depending on the goods purchased, this will be stated in the shopping cart process
• Somerset Brewing Company Ltd trading as Good George Brewing delivers goods within 7 days. Somerset Brewing Company Ltd trading as Good George Brewing will attempt to deliver to you within this desired delivery time, however, they cannot guarantee this during busy periods
• At the time of confirmation it is possible for the card holder to cancel the transaction, provided this is confirmed in writing to Somerset Brewing Company Ltd trading as Good George Brewing via the following email address: freshbrew@goodgeorge.co.nz

Exclusions to promotions/welcome offers/discounts and/or George Rewards:

Certain products and services are excluded from discount and/or loyalty promotions. These are Subscription services, Custom Label Gin, Gift Cards, Brewery Tours, Swordfish Mojo Beer, Hospice Gin, 3.49.4 Whisky, Talking Stick Ginger Beer and Bundles.

Fast Fresh Delivery Guarantee

As fans of freshness, we’re keen to have you receive your online orders as fast as we can get them to you.

The Good George Fast Fresh Delivery Guarantee is our promise to getting your beer, cider, gin, or any other product you order on our web store to your door as soon as possible.

Refund/Replacement Policy:

• Somerset Brewing Company Ltd trading as Good George Brewing offers a refund/replacement policy if there is a genuine fault with our goods. Please contact us before returning at freshbrew@goodgeorge.co.nz or phone 07 846 9364
• Somerset Brewing Company Ltd trading as Good George Brewing must be notified within 7 days of delivery for this to apply

Subscriptions Policy

• Somerset Brewing Company Ltd, trading as Good George Brewing, offers a convenient subscription option for our products. If an item is out of stock, you'll be notified and can choose to switch products or cancel your order. Please note, subscriptions automatically renew unless canceled before the next cycle.

Social Responsibility Policy

• The team at Good George welcome you to our place.
• We take our responsibilities seriously and we invite you to read and support our policy below
• Alcohol will NOT be delivered to minors. Evidence of age may be requested at the discretion of Somerset Brewing Company LTD trading as www.goodgeorge.co.nz and goodgeorge.kiwi.nz
• By completing your transaction on this website you confirm you are over the age of 18 years old
• Accepted forms of ID include photo driver’s licence, passport, Kiwi Access Card/HNZ 18+ card
• Anyone showing signs of intoxication upon delivery will not be supplied with their order.
• We have a zero-tolerance policy for aggressive, coercive, or violent behaviour. Please respect our people!
• We look after our team and they are well trained to take care of your needs. Please feel comfortable to speak with us in confidence if you are concerned about your drinking. Or please contact Alcohol Drug Helpline on 0800 787 797 or free text 8681.
• The staff at Good George care about our community. We appreciate your help in continuing to make New Zealand a safe and respectful environment for everyone to enjoy.